Privacy Policy
DadoLabz website is owned by DadoLabz, which is a data controller of your personal data.
1. Introduction
Welcome to DadoLabz.
This Privacy Policy describes how we collect, use, and protect information when you interact with our WhatsApp Business App, website, and related services (collectively, the “Services”).
By using our WhatsApp Business App or communicating with us through WhatsApp or our website, you agree to this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a. Information You Provide
Your name, phone number, and any other information you send through WhatsApp messages.
Business contact details if you register or integrate with our WhatsApp Business solution.
Any feedback, inquiries, or support messages you send to us.
b. Automatically Collected Information
Device and connection information (e.g., browser type, operating system).
Log data such as access times, message timestamps, and general app interaction data.
WhatsApp Business API identifiers and message metadata as required to enable the service.
We do not collect or store sensitive personal data unless you explicitly provide it.
3. How We Use Your Information
We use your information to:
Provide and improve our WhatsApp Business communication services.
Respond to your messages, inquiries, and support requests.
Maintain compliance with WhatsApp Business and Meta platform policies.
Enhance the user experience across our Services.
We do not sell, rent, or trade your personal information.
4. Data Sharing and Disclosure
We may share limited data with:
Meta Platforms, Inc. (WhatsApp) for message delivery through the WhatsApp Business API.
Authorized service providers who support hosting, analytics, or technical infrastructure (under confidentiality agreements).
Law enforcement or regulators if required by applicable law.
All third parties are required to protect your data and use it only for the intended purpose.
5. Data Retention
We retain information only for as long as necessary to:
Provide the Services,
Comply with legal obligations, or
Resolve disputes.
You may request deletion of your information at any time by contacting us.
6. Security
We take appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee absolute protection.
7. Your Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal information.
Withdraw consent for specific uses of your data.
Request a copy of the data we hold about you.
To exercise these rights, please contact us using the details below.
8. International Data Transfers
Your data may be transferred to and processed in countries outside your own. We take steps to ensure such transfers comply with applicable data protection laws, using safeguards such as standard contractual clauses.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.” Your continued use of our Services indicates your acceptance of any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
DadoLabz
Email: info@dadolabz.com
Website: https://dadolabz.com